Freak Mountain Bike Centre

 

Terms & Conditions

 

 

Deposit

 

Booking will only be confirmed on receipt of the required deposit of 50 % of full payment per person or full payment. On confirmation of booking we will send you a detailed list of useful and essential items.

 

Full payment

 

Full payment is to be made no later than six weeks before your arrival date. Failure to comply will result in a forfeit of your deposit and cancellation of your booking.

 

Cancellation by you

 

Cancellation must be made in writing to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it and cancellation charges are scaled according to notification.

 

Notification Your Loss
 More than 43 days  your deposit
 Between 43 - 30 days  40 %
 Between 30 - 15 days 60 % 
 Less than 15 days 75 % 
 No show 100 % of total cost     

 

 

 

 

 

 

 

 

 

 

 


You can take travel insurance to cover you, should the need to cancel arise. 

 

Cancellation by us

 

Freak Mountain Bike Centre will only cancel your break in the event of unusual or unforeseeable circumstances such as war, civil unrest , natural or nuclear disasters, or similar events beyond their control.

 

Liability

 

Freak Mountain Bike Centre is not liable for any injury, death, damage to, or loss of property, theft of bicycle or equipment which occurs whilst cycling on or off road or whilst in transit in any vehicle or at any other time during the holiday. Clients need to insure against all such possibilities and are required to sign an "Accident waiver and release of liability" form prior to their trip. There is no upper age limit to attending one of our courses or breaks, but under 18's must be accompanied by a cycling parent.

 

Guides / Leaders

 

Freak Mountain Bike Centre guides and leaders reserve the right to refuse services to any person who's behaviour affects the enjoyment or safety of the group. No refund will be made in these circumstances.

 

Complaints

 

Complaints in the first instance should be made to your guide/ leader so that action can be taken to alleviate the problem. All complaints should be made in writing within 14 days of your departure date.

 

Insurance:

You will need travel and medical insurance that covers mountain biking, as well as your European Health Insurance Card. We ask to see, and make a copy of these before you ride with us.

SportsCover Direct are one of several companies offering such cover especially for mountain bikers.

 

Company:

Freak Mountain Bike Centre is a fully legal company and is registered with the Greek Organisation of Tourism. This certifies that we meet all legal and professional requirements. The 2 associates of Freak Mountain Bike Centre are Hannes Unterweger (Austrian) and Jan De Vriendt Belgian). The company’s seat is in Palekastro-Crete.

 

Freak Mountain Bike Centre

Kouremenos  Palekastro

72300  Sitia

Crete